Open the Legal policy for wallet checks
Our Legal policy explains the conditions attached to an account, including accurate registration details, phone verification before account access and checks connected with wallet activity. We record transaction references so a DANA, OVO, GoPay, QRIS, bank transfer or virtual account query can be matched to the
-
1
correct account. These records support account protection and payment-status enquiries; they do not change the rules that apply in your location. Access depends on local law, and where local law permits, you must use the service only for activities allowed in Indonesia. We may ask for
-
2
clarification when account details, payment ownership or a withdrawal request do not match. The current policy wording applies when you use the account, and material changes are presented through the account or policy contact route. If you disagree with a term, pause account activity and contact
-
3
us before continuing.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.